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A Firm That Is Certified as Meeting Both ISO 9000

Question 273

Multiple Choice

A firm that is certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:


A) world-class management of both quality and environmental standards.
B) sound financial and marketing practices.
C) ethical treatment of both customers and employees.
D) that its recruitment and training programs for employees protect and promote basic human rights.

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