SCENARIO 5-9 a Major Hotel Chain Keeps a Record of the Number

Short Answer

SCENARIO 5-9 A major hotel chain keeps a record of the number of mishandled bags per 1,000 customers.In a recent year, the hotel chain had 4.06 mishandled bags per 1,000 customers.Assume that the number of mishandled bags has a Poisson distribution.
-Referring to Scenario 5-9, what is the probability that in the next 1,000 customers, the chain will have at least one mishandled bags?