Case-Based Critical Thinking Questions Case 4-1 Leon Works at His

Multiple Choice

Case-Based Critical Thinking Questions Case 4-1 Leon works at his company's Help Desk. He is getting many questions regarding new software installation and access problems. Here are some of them. I got a message "Access to online application denied." Which of the following is the most frequent reason for that?

A) The Web site is down.
B) Your user ID and password do not match the one stored in your account information.
C) You do not have an Internet connection.
D) The file is corrupted.