Multiple Choice
You are answering your supervisor's line. Which is the best way to answer?
A) Mr. Rose's office, Julia Sanchez speaking.
B) Good morning, Julia Sanchez. How may I help you?
C) Accounts Payable, Julia Sanchez speaking.
D) Thank you for calling Welbright Electronics; this is Julia Sanchez.
Correct Answer:

Verified
Correct Answer:
Verified
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