Short Answer
Shizuka is asked to print letters to send to all the employees in her company's sales department to let them know of some recent changes in the department. She has already written the letter, and now she will use her Outlook contacts list to create the mail merge. Shizuka now needs to add merge fields to her letter so that a greeting line, address, and job title appears in each of the customized letters. How would she add these fields?
Correct Answer:

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Shizuka can use the Mail Merge task pane...View Answer
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