Complete the Following Using the Terms Listed Below

Multiple Choice

Complete the following using the terms listed below.
-______ is the process of dividing work activities into units within the organization.

A) corporate culture
B) top management
C) line organization
D) management
E) departmentalization
F) organization
G) delegation
H) matrix
I) span of management
J) . controlling
K) decentralization
L) chain of command
M) SWOT analysis
N) contingency planning
O) . nonprogrammed decision
P) . autocratic leaders
Q) . human skills
R) . mission statement
S) . competitive differentiation
T) . empowerment