Just Before Moving into the Securing Commitment and Closing Stage

Multiple Choice

Just before moving into the securing commitment and closing stage of the selling process, a salesperson should:

A) review all benefits of the product with the customer.
B) summarize the confirmed benefits of greatest interest to the customer.
C) use the opinion of a third person to help reinforce the salesperson's sales points.
D) remind the customer of his or her concerns.
E) listen to the customer's objections.