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    SELL Study Set 4
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    Exam 9: Expanding Customer Relationships
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    Which of the Following Is the Most Important Dimension of Customer
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Which of the Following Is the Most Important Dimension of Customer

Question 29

Question 29

Multiple Choice

Which of the following is the most important dimension of customer service?


A) Communication
B) Candor
C) Service resilience
D) Service motivation
E) Anticipation

Correct Answer:

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