In the Context of Customer Service Dimensions, Which of the Following

Multiple Choice

In the context of customer service dimensions, which of the following is the most appropriate way to inform a long-term customer of a price increase?

A) The information should be updated on the company's website.
B) The salesperson should cold call the customer.
C) The salesperson should e-mail the customer and then follow-up with a phone call.
D) The customer should be informed after he or she makes the next purchase.
E) The customer should be informed only if he or she calls the salesperson.