Jada Knows That the Lobby of Her Office Is Extremely

Multiple Choice

Jada knows that the lobby of her office is extremely crowded between 11:45 a.m. and 1:15 p.m.when people are going to lunch or picking up lunch orders. Although Jada hates crowds, simply knowing when the lobby is crowded increases her sense of ____ control.

A) affective
B) cognitive
C) behavioral
D) interpersonal