Nicole Is Taking a Class That Makes Her Very Frustrated

Multiple Choice

Nicole is taking a class that makes her very frustrated. She and her classmates say that they cannot get good grades no matter what they study or how they study. They argue that they are unable to answer questions in a way that satisfies their instructor. They feel like they have tried everything within their power to increase their grades but are getting nowhere. This situation best illustrates the concept of _____ and will likely urge the students to _____.

A) experimental neurosis; work harder during class
B) learned helplessness; stop trying to improve their grades
C) escape learning; stop going to class
D) shaping; gradually find a solution to the problem