Which of the Following Statements About Instant Messaging in the Workplace

Multiple Choice

Which of the following statements about instant messaging in the workplace is most accurate?

A) Although companies have found instant messaging to be a valuable tool for employees to communicate with one another, they have been hesitant to use instant messaging for customer service.
B) Unlike text messaging, instant messaging is not subject to discovery in lawsuits.
C) Instant messaging allows people to share information immediately and make decisions quickly.
D) Instant messaging decreases presence functionality.