Multiple Choice
The buffer in a bad-news message should
A) hint that good news will follow.
B) be completely unrelated to the bad news so that receivers will not know that bad news is coming.
C) contain information that encourages the receiver to continue reading.
D) deny the requested action.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q49: When writers must convey bad news, they
Q50: A bad-news message using the indirect strategy
Q51: It is acceptable to place blame on
Q52: All of the following are effective techniques
Q53: Opening a bad-news message with Thank you
Q55: If you are worried that the indirect
Q56: The key to ethical communication lies in
Q57: When workplace bad news involves one person
Q58: The most important part of a bad-news
Q59: _ is the ability to understand and