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    Essentials of Business Communication Study Set 1
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    Exam 7: Negative Messages
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    As an Employee, You Should Avoid Responding to Customer Complaints
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As an Employee, You Should Avoid Responding to Customer Complaints

Question 62

Question 62

True/False

As an employee, you should avoid responding to customer complaints on Twitter, Facebook, or other forms of social media because the audience is potentially too large.

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