True/False
Using the following statement in an explanation of the reasons for the bad news could help the receiver to accept the message: Although we would like to consider installing the heating system you have offered, we are seeking a more energy-efficient, environmentally friendly unit.
Correct Answer:
Verified
Correct Answer:
Verified
Q88: When the bad news is insignificant and
Q89: Which of the following best presents the
Q90: If your message may create a hostile
Q91: You will use the direct strategy for
Q92: To project a professional image when sending
Q94: To take the spotlight off the bad
Q95: Positive phrasing is important in bad-news messages
Q96: Learning of major events affecting their jobs
Q97: Company policy prevents us from exchanging your
Q98: One of the goals of delivering bad