Multiple Choice
Shipping Clerk Christina included this sentence in her message to a customer: Pertaining to your returns, we must verify the shipping numbers and lot codes of all outstanding merchandise prior to issuance of a refund. This sentence is an example of
A) an unprofessional tone.
B) overly formal language.
C) a conversational style.
D) plain English.
Correct Answer:
Verified
Correct Answer:
Verified
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