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If Sales Fall 5% Below Forecast, a Sales Manager Takes

Question 67

Multiple Choice

If sales fall 5% below forecast, a sales manager takes no action. If, however, sales fall 20% below forecast, the sales manager and the district manager schedule a sales review meeting. This is an example of:


A) impoverished management.
B) management by exception.
C) intangible standards management.
D) country club management.

Correct Answer:

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