There Are Major Barriers to Doing Follow-Up

Multiple Choice

There are major barriers to doing follow-up. Which of the following was (were) discussed in the text?

A) Follow-up should be viewed as part of your professional obligation to the client
B) If you cannot follow-up with all of your clients, you should not pick a few of them as that would be unethical
C) Follow-up should always be face-to-face, never by letter or telephone
D) a and c only