COGNITIVE ASSESSMENT Which of the Following Best Describes the Role

Multiple Choice

COGNITIVE ASSESSMENT Which of the following best describes the role of a CRM specialist?

A) Directs and implements an organization's use of Internet and social media marketing.
B) Writes and develops web content and layouts so that they will appear at the beginning of search results.
C) Integrates apps and data to provide an application that manages a company's relationships with customers.
D) Plans and designs software and apps that consider a user's reaction to a program and its interface.