Which of the Following Is True Regarding Grievances

Multiple Choice

Which of the following is true regarding grievances?

A) they can be filed by individual employees and may be pursued by the individual with notice to the union
B) they can only be filed by the union on behalf of the individual
C) if the grievance cannot be resolved, either the union or the individual can decide to take the case to arbitration
D) if the grievance cannot be resolved, either the union or the individual can decide to take the case to mediation