Which of the Following Strategies Is Recommended for Work with Hostile

Multiple Choice

Which of the following strategies is recommended for work with hostile or involuntary clients?

A) Treat such members with respect.
B) Discourage members from venting their unhappiness as it will just increase their hostility.
C) If a member continues to be verbally abusive, the leader should immediately confront the member and extend the session until the member is calm.
D) All of these are correct.