Lee Divided the Customers Interacting with Snackbot into Two Groups

Multiple Choice

Lee divided the customers interacting with Snackbot into two groups : those who received personalized conversations and those who received impersonal conversations. A measure of personalized conversation is which one of the following?

A) "Hi, here is your snack."
B) "The weather is very nice."
C) "I missed seeing you last week when you were out of the office."
D) "Have a nice weekend."