Multiple Choice
According to standard operating procedures, every customer at McDonald's is greeted with the words, "Welcome to McDonald's. May I take your order?" The practice corresponds with which characteristic of a bureaucracy?
A) a clean-cut division of labor
B) positions filled on the basis of qualification
C) personnel treat "clients" as cases
D) authority belongs to the position
Correct Answer:
Verified
Correct Answer:
Verified
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