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Logan Works at a Major Fast Food Establishment

Question 60

Multiple Choice

Logan works at a major fast food establishment. One day when the lines of customers waiting to order was long, he noticed his friend at the back of the line and waved him up to the front. Logan violated which one of the following principles governing bureaucracies?


A) a clear-cut division of labor
B) positions filled on basis of objective criteria
C) staff treat clients as cases
D) authority belong to position

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