Julia Is a Case Manager at a Domestic Violence Shelter

Multiple Choice

Julia is a case manager at a domestic violence shelter in a small, rural community. Because this agency is the only one of its kind in several surrounding counties, Julia's responsibilities include traveling to different counties and communicating with different officials in these communities.
Oftentimes, Julia is called to respond to crises many miles from her office. She has found herself spending hours at a time away from her desk and has had trouble keeping up with necessary paperwork. Because her job involves so much time away from her office, Julia has started using her personal laptop computer whenever she is working in other locations. By doing so, she has found that she can complete client intake forms and other required documentation more quickly and more accurately because she does not have to wait until she returns to her office to complete the forms. Instead, Julia can complete the forms, and then e-mail them back to the office.
The use of the laptop has contributed to Julia's ability to complete needed paperwork quickly; because of this, her clients are able to receive services sooner.
​ Although the use of the laptop has ultimately benefited Julia's clients, she should be cautious because:

A) the information she is sending is confidential in nature.
B) laptops are not always dependable, and she might lose data.
C) she might focus on completing forms, instead of on her clients.
D) she might be asked to justify her time away from the office.