Angela Is a Case Manager for the Department of Children's

Multiple Choice

Angela is a case manager for the Department of Children's Services. She has been assigned to work with Maria, a twelve-year-old female who lives in the Brighter Day Home for Children. Maria has been in state's custody since her parents died when she was four.
Maria has been exhibiting aggressive behaviors toward her teachers and peers at school. Recently, Maria tried to run away from the children's home, but she was apprehended and returned to the home by the police.
The staff at the Brighter Day Home for Children contacted the Department of Children's Services because of the issues with the police, with Maria's school, and Maria's need for counseling.
As Maria's case manager, Angela is responsible for coordinating a number of services. In coordinating these services, the FIRST task that Angela should complete is: ​

A) reviewing previous contacts with service providers.
B) making referrals to agreed-upon service providers.
C) delivering the agreed-upon services for Maria.
D) monitoring progress toward goal and objectives.