Francis Is Starting His First Full-Time Job After Graduating from College,and

Multiple Choice

Francis is starting his first full-time job after graduating from college,and he knows that his written messages will help him develop his professional brand.What is the best advice you can give him?

A) Avoid sending text messages on the job because doing so will make him look unprofessional.
B) Strive for an informal,conversational tone in most business messages.
C) Use texting-style abbreviations such as BTW and slang in his professional messages to be concise and to show that he's up-to-date with technology.
D) Use high-level diction in most business messages.