Multiple Choice
What is the mostaccurate statement about posting complaints online?
A) Letting off steam makes other consumers respect you and ensures that you'll get a reply from the company.
B) Social media posts can make complainers seem irrational.
C) Anonymous complaints made online cannot be tracked to the writer.
D) Your comments should be long to get the attention of readers.
Correct Answer:

Verified
Correct Answer:
Verified
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