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  3. Study Set
    Business Communication Process Study Set 1
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    Exam 9: Negative Messages
  5. Question
    The Closing of a Negative-News Message Should Include a Pleasant
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The Closing of a Negative-News Message Should Include a Pleasant

Question 90

Question 90

Short Answer

The closing of a negative-news message should include a pleasant statement that promotes _________.

Correct Answer:

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