When Writing a Claim Letter to a Company,you're More Likely

Multiple Choice

When writing a claim letter to a company,you're more likely to be successful if you ________.

A) appeal to the company's sense of responsibility and pride in its good name
B) threaten to picket the company with signs describing your complaint
C) mention the discussion you had with your attorney regarding this claim
D) provide a long,fact-filled account of all your dealings with the company concerning the claim