Multiple Choice
A customer called Derek to complain that her computer was running slow, so he went to the client work area and started troubleshooting the problem. Derek ran the Disk Defragmenter and Disk Clean-up utilities. He checked the processes running in Task Manger. 
Derek found that the CPU was running several processes. While Derek was looking at Task Manager, the computer crashed. Derek restarted the computer and noticed a long load time for Windows. Derek checked Task Manager and saw several processes that he did not recognize.
What should Derek perform next on the client's computer?
A) Run memory diagnostics.
B) Download a CPU diagnostic program.
C) Run a virus scan.
D) Refresh Windows.
Correct Answer:
Verified
Correct Answer:
Verified
Q12: The computer that you are working on
Q13: Christian has malware that is preventing him
Q14: Holly has been tasked to design the
Q15: Your company has decided that security is
Q16: Joe works for a company that has
Q18: Jerry has received an email on his
Q19: Oscar has a client who has been
Q20: If you receive this error when trying
Q21: You have noticed that your computer is
Q22: Jacob has discovered what he believes is