Jackson Has Completed Remediation of a Virus-Infected System

Multiple Choice

Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point.  
What should Jackson do to complete the malware removal process?

A) Educate the end user.
B) Document the problem.
C) Recover the user data.
D) Reinstall Windows.