Case-Based Critical Thinking Questions Case 2-2 Charlotte Has Just Taken

Multiple Choice

Case-Based Critical Thinking Questions Case 2-2 Charlotte has just taken a job at a local publishing house. She has a lot of tasks to accomplish today, but her first task is to write letters to several of the authors and send out contracts. Charlotte wants to make a good impression on her boss, so she wants to make sure all her correspondence with the authors is professional and looks formal. Charlotte knows that she will be drafting several contracts in the coming weeks, and each letter will need to be printed with specific headings and body text formatting. To save time, Charlotte should apply ____.

A) styles
B) keys
C) links
D) color coding