As an Owner of a Floral Design Business, Tim's Highest

Multiple Choice

As an owner of a floral design business, Tim's highest priority for the florist's CRM program should be

A) marketing efforts to bring in customers who haven't bought flowers recently.
B) finding the right computer software for an online floral ordering program.
C) determining if existing customers are satisfied with past floral arrangements.
D) identifying how often customers will purchase flowers.