Case-Based Critical Thinking Questions

Multiple Choice

Case-Based Critical Thinking Questions
Case 10-2
Timothy thinks his computer is running slowly, and he is trying to fix the problem.Timothy wants to take a systematic approach to solving his computer problem. What is the first thing he should do?

A) Determine his computer's base score.
B) Test the causes.
C) Define the problem.
D) Scan the Event Viewer for critical or warning events.