Shannon Hill Needed to Buy an Airline Ticket to Visit

Multiple Choice

Shannon Hill needed to buy an airline ticket to visit her parents. She went to several websites to compare rates and chose a flight on Southwest Air lines because, for a similar price to other airlines, it had a better reputation for service. For Shannon, this flight is an example of which type of product?

A) Shopping
B) Convenience
C) Specialty
D) Unsought
E) Durable