Multiple Choice
Kate, owner of K's Tanning Salon, looks at the day's appointment schedule and notices that it is completely full. She wishes some of the empty tanning beds from earlier in the week were available on this Saturday afternoon. Kate's problem deals with the ____ characteristic of services.
A) credence
B) heterogeneity
C) perishability
D) search
E) inseparability
Correct Answer:

Verified
Correct Answer:
Verified
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