Multiple Choice
Brittany recently moved to a new city and is trying to find a new mechanic to do maintenance and repair on her car. She visits several places to judge their overall appearance, cleanliness, and organization and finally chooses a mechanic. Brittany was trying to overcome the ____ aspect of services.
A) heterogeneity
B) perishability
C) customer contact
D) intangibility
E) inseparability
Correct Answer:
Verified
Correct Answer:
Verified
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