Multiple Choice
The following is a suggestion for emphasizing the importance of communication during conflict resolution:
A) Enter into the conflict even if you do not have a clearly established reason for doing so, because the conflict itself will help you establish the reason.
B) Entering into a conflict when you are angry is good because you then have a high energy level.
C) Avoid including positive statements and feedback along with the negative aspects of confrontation because they will only detract from your goal.
D) Do not begin a confrontation when you are angry because anger makes you lose your objectivity.
Correct Answer:

Verified
Correct Answer:
Verified
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