When a Worker Decides to Pursue an Agency Policy Change

Multiple Choice

When a worker decides to pursue an agency policy change, he or she should first answer each of the following questions except:

A) Will the change result in improved service delivery and resources to clients?
B) Will the change result in clear and measurable goals, objectives, and action steps?
C) Will the change result in improved working conditions for staff so that they are better able to serve their clients in a more effective or efficient way?