Almost 20,000 UPS Employees Are Now Equipped with Ring Scanners⎯small

Multiple Choice

Almost 20,000 UPS employees are now equipped with ring scanners⎯small electronic devices worn on their index fingers and wired to a small computer on their wrists.When a UPS employee holds a package,the ring shoots a pattern of photons on the package.Within moments,its location is updated at the UPS website.This use of ____ allows UPS to better track its packages and to provide better customer service.

A) just-in-time inventory control
B) employee involvement
C) an operations improvement
D) research and development enhancement
E) CIM