Matching
Special Exercises
You spend a month at a Marriott TownePlace Suites. Match the following. You may use a response once, more than once, or not at all.
Premises:
When you call the front desk for another pillow, the response is prompt
You feel you get your money's worth
Escape Hybrid was recently named truck of the year.
The hotel is safe, clean, and comfortable
The complimentary breakfast tastes good
There is a federal tax credit of up to $2,600.
The staff is very friendly and helpful
The hotel room feels new even though it is five years old
It comes with a 5-year, 50,000 mile warranty on the safety restraint system.
You have a good relationship with the service department of a Ford dealership.
The hotel has a pool
The back of the door shows the emergency exit route
Customer service is consistent
It comes with remote keyless entry, like most new cars.
The rear seat has a 60/40 split.
It is outfitted with a six-disc CD changer and MP3 player.
EPA estimates it will get 36 mpg city and 31 mpg highway.
You can hear the guests in other rooms
It looks great and you feel good driving a more environmentally friendly vehicle.
Responses:
Perceived quality
Durability
Features
Conformance
Performance
Aesthetics
Reliability
Serviceability
Correct Answer:
Premises:
Responses:
When you call the front desk for another pillow, the response is prompt
You feel you get your money's worth
Escape Hybrid was recently named truck of the year.
The hotel is safe, clean, and comfortable
The complimentary breakfast tastes good
There is a federal tax credit of up to $2,600.
The staff is very friendly and helpful
The hotel room feels new even though it is five years old
It comes with a 5-year, 50,000 mile warranty on the safety restraint system.
You have a good relationship with the service department of a Ford dealership.
The hotel has a pool
The back of the door shows the emergency exit route
Customer service is consistent
It comes with remote keyless entry, like most new cars.
The rear seat has a 60/40 split.
It is outfitted with a six-disc CD changer and MP3 player.
EPA estimates it will get 36 mpg city and 31 mpg highway.
You can hear the guests in other rooms
It looks great and you feel good driving a more environmentally friendly vehicle.
Premises:
When you call the front desk for another pillow, the response is prompt
You feel you get your money's worth
Escape Hybrid was recently named truck of the year.
The hotel is safe, clean, and comfortable
The complimentary breakfast tastes good
There is a federal tax credit of up to $2,600.
The staff is very friendly and helpful
The hotel room feels new even though it is five years old
It comes with a 5-year, 50,000 mile warranty on the safety restraint system.
You have a good relationship with the service department of a Ford dealership.
The hotel has a pool
The back of the door shows the emergency exit route
Customer service is consistent
It comes with remote keyless entry, like most new cars.
The rear seat has a 60/40 split.
It is outfitted with a six-disc CD changer and MP3 player.
EPA estimates it will get 36 mpg city and 31 mpg highway.
You can hear the guests in other rooms
It looks great and you feel good driving a more environmentally friendly vehicle.
Responses:
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