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  2. Topic
    Business
  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 1: What Is Customer Service
  5. Question
    An Example of a Customer Contact Point Is
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An Example of a Customer Contact Point Is

Question 20

Question 20

Multiple Choice

An example of a customer contact point is


A) in person.
B) on the phone.
C) online.
D) all of the above.

Correct Answer:

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