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  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 2: The Global Customer
  5. Question
    To Communicate Effectively with Other People, We Must Know Them
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To Communicate Effectively with Other People, We Must Know Them

Question 8

Question 8

True/False

To communicate effectively with other people, we must know them as individuals--their unique background, personality, preferences, and style.

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