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  2. Topic
    Business
  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 6: Problem Solving
  5. Question
    When You Attempt to Problem Solve Together with the Customer
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When You Attempt to Problem Solve Together with the Customer

Question 19

Question 19

Multiple Choice

When you attempt to problem solve together with the customer to find a mutually satisfying solution, it is called


A) collaborating.
B) compromising.
C) arbitration.
D) accommodating.

Correct Answer:

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