Overall, the Primary Organizational Principle That Motivates McDonaldization Is

Multiple Choice

Overall, the primary organizational principle that motivates McDonaldization is

A) an emphasis on efficiency since people expect to be served fast.
B) calculability so that inputs, outputs, and profits are easily measured.
C) predictability so that people will always know what they are getting.
D) control so that the behavior of the customers and workers is reduced to a series of machinelike actions.