Three Months Ago, the New Operations Manager at Acme Fastener

Multiple Choice

Three months ago, the new operations manager at Acme Fastener and Tool's manufacturing plant decided to increase the plant's production volume so that machines were operating at a higher capacity, even though the previous levels were sufficient to meet all of the company's orders. How would you characterize this manager's mistake?

A) Focusing on a discrete event instead of taking a broader view
B) Focusing on an issue that is not a key priority aligned with organizational goals
C) Using a KPI that is too narrow
D) Encouraging an incorrect outcome