Shondine's Car Broke Down Unexpectedly on Monday Evening as She

Multiple Choice

Shondine's car broke down unexpectedly on Monday evening as she was driving home from work. She had it towed to the dealership on Tuesday morning, but the necessary replacement part wasn't in stock. The dealer's service department received the parts order on Wednesday afternoon, and Shondine's car was finally ready for her to pick up on Thursday afternoon, after the new part had been installed. In the car repair industry, these three full days are known as:

A) the order-to-cash cycle.
B) customer wait time.
C) customer cycle time.
D) lead time.