EnviroTech Manufactures Equipment Used for Drilling Oil

Multiple Choice

EnviroTech manufactures equipment used for drilling oil. If EnviroTech equipment belonging to one of the firm's customers breaks down on the job, the customer could lose hundreds of thousands of dollars while waiting for the equipment to get back up and running. Thus, an important part of EnviroTech's business is providing replacement parts for the equipment it sells as quickly as possible. Which of the following would be an important metric for EnviroTech to measure?

A) Order cycle time
B) Line fill rate
C) Logistics operations responsiveness
D) Postsale logistics