Which of the Following Is NOT True About Professional and Effective

Multiple Choice

Which of the following is NOT true about professional and effective communications?

A) A customer who needs immediate assistance should receive a reply within 24 hours.
B) Instant messaging should be short and to the point.
C) Ideally, the recipient should not have to scroll past one page to read an e-mail message.
D) Include one subject per e-mail message.